Policy: | Accessibility Policy |
Effective Date: | March 2023 |
Date Last Reviewed: | March 2023 |
Scheduled Review Date: | Jan 2025 |
Supersedes: | All previous Policies and/or Statements |
Approved by: | Management |
PURPOSE:
Battery Boy is committed to diversity, inclusion and accessibility for persons with disabilities.
SCOPE:
This policy describes how Battery Boy works with its employees as well as how it provides its programs, goods and services in a manner that respects the dignity, independence, integration and equal opportunity of persons with disabilities.
POLICY STATEMENTS:
Assistive devices
Battery Boy permits persons with disabilities to use their personal assistive devices while on Battery Boy’s premises.
Communication
Battery Boy is committed to communicating with persons with disabilities in ways that take into account their disability.
Service animals and support persons
Battery Boy welcomes onto its premises service animals and support persons upon whom persons with disabilities rely. Battery Boy will advise the parties as soon as possible about any costs they will incur associated with having the support person.
Notice of temporary disruption
Battery Boy will notify persons with disabilities promptly in the event of a planned or unexpected disruption to services or facilities. This notice will be provided in accessible formats and posted in public areas.
Training of employees
Battery Boy will provide training to all of its employees and volunteers regarding the provisions and ways to ensure accessible programs, goods, services and workplace.
Training will occur on an ongoing basis and whenever changes are made to relevant policies, practices and procedures.
PROCEDURE:
To request accommodation or assistance for any program, good or service, contact Battery Boy by phone or email.
Feedback process
Battery Boy encourages feedback regarding how it provides programs, goods and services to persons with disabilities. This can be provided via the following methods:
E-mail: Accessibility@batteryboy.ca
Mail: 131 Park Ave E., Chatham, ON N7M 3V7
Phone: 519-354-4127
Fax: 519-354-8319
Modifications to this or other policies
Battery Boy is committed to ensuring that its policies, practices and procedures are consistent with and promote the core principles of dignity, independence, integration and equal opportunity. Any (organization) policy that does not respect and promote the dignity and independence of persons with disabilities will be modified or removed.